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What fanball Collects and Why It Matters

This privacy policy tells you exactly what information fanball collects when you open an account, deposit through PayPal, Venmo, or Play+, or access the platform on your phone or browser.

Account data transparencyPayPal, Venmo, Play+ payment contextMobile and browser access coveredData deletion rightsUS state law compliance
fanball What fanball Collects and Why It Matters
HOW WE PROTECT YOUR INFO

Data Handling, Cookies, and Account Security

We apply security measures at every layer of your account — from the moment you log in on your phone to the point a PayPal or Play+ withdrawal clears. Here is what that looks like in practice across the four areas that matter most.

Cookies and Tracking

We use session cookies to keep you logged in across your phone and browser without making you re-enter your password.

Payment Data Security

Payment details linked to PayPal, Venmo, or your Play+ card are never stored on fanball servers in plain text.

Data Retention Policy

We keep account records for as long as your account is active and for a period after closure as required by applicable state law and financial regulations.

Your Access and Correction Rights

You can request a copy of the personal data we hold on your account at any time. If any detail is wrong — like a misspelled name or an outdated phone number — you can update it in your profile…

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions move faster when they go to the right channel. Use the paths below to submit a data access request, flag a concern about how your information is handled, or ask us to delete your account data. We aim to respond to all privacy-related requests within the timeframe required by applicable state law.

Team online

Live Chat

Start a live chat session from your account dashboard. Select 'Privacy & Data' from the topic menu and a support agent will take your request directly.

Email Support

Send a detailed request to our privacy contact address found in your account settings. Include your registered email and the specific data action you are requesting.

Account Settings

Some data actions — like updating your contact details or reviewing saved payment methods such as your linked PayPal or Venmo — are available directly inside your account profile.

Common Questions About Your Privacy on fanball

These are the questions we hear most often about how fanball handles personal data, what your rights are, and how to act on them. If your question is not here, live chat is the fastest way to get a direct answer.

We collect your name, date of birth, email address, and contact details during registration. Payment context — like your PayPal email or Play+ card identifier — is added when you make your first deposit or withdrawal.

We share data only with the processors needed to run your transactions, such as PayPal and Venmo, and with identity verification services required by state law. We do not sell your personal information to advertisers.

Send a request through live chat or the privacy email address in your account settings. We will confirm your identity and deliver a summary of the personal data we hold within the timeframe your state law requires.

Yes. If you close your account and request deletion, we remove personal data once any legally required retention period expires. Some transaction records may be kept longer to meet financial regulations in eligible states.

Session data syncs across devices through your logged-in account. Cookies maintain your session state, but no additional personal data is collected just because you switched from mobile to browser — it is the same account record throughout.

Start with live chat and select 'Privacy & Data' as the topic. If you are not satisfied with the response, you can escalate through the email contact in your account settings, and you retain the right to contact your state's consumer privacy authority.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.